Paying Your Rent

Paying your rent should be simple, convenient, and stress-free. At Westport Property, we provide multiple ways for you to make your payments, so you can choose the method that works best for you. Here’s a step-by-step guide to help you pay your rent easily and stay on top of your account.

Step 1: Choose Your Payment Method

We offer several ways to pay your rent:

  • Standing Order or Bank Transfer: Arrange regular payments directly with your bank.
  • By Phone: Call our payment line to pay using a card.
  • In Person: Pay at our office or PayPoint outlet using a card.

Step 2: Standing Order or Bank Transfer

A standing order allows you to set up regular payments directly with your bank.

  • You can choose the payment date and frequency that works best for you.
  • This method gives you flexibility while ensuring your rent is paid on time.

Step 3: Pay by Phone

You can pay your rent by phone 24/7 using your debit or credit card. If you need assistance, our team is available to help you.

Call 01382 225517 to make your payment securely.

Step 4: Paying In Person

You can pay at your nearest Post Office or PayPoint outlet using your card.

  • Payments usually take 3–4 days to appear on your account.
  • Use the PayPoint website to find your nearest outlet.

Step 5: If You’re Struggling to Pay

If you are having difficulty paying your rent, contact us as soon as possible. Early communication can prevent arrears and help you stay on track.

We can help you:

  • Set up a manageable payment plan.
  • Check if you are eligible for benefits.
  • Refer you to support agencies for financial or debt advice.

Contact us for support:

Quick Tips

  • Setting up a standing order with your bank is quick and easy and is a requirement of the lease contract
  • Make payments on time to avoid arrears.
  • Keep your contact details up to date.
  • Reach out immediately if you are struggling. Support is available.